Directory Critic

Introduction: Sendible for Agencies

Sendible is a social media management tool that offers a variety of features for agencies to manage multiple clients’ social media accounts efficiently. The platform allows agencies to create, schedule, and publish content, track performance analytics, and engage with their audience across various social media channels. With Sendible, agencies can streamline their workflow and save time by managing multiple clients’ social media accounts from one central location.

Overview of Sendible Support

Sendible offers robust customer support to its users, including a comprehensive knowledge base, email support, and live chat support. The platform also offers a dedicated support team available to assist users with any issues or questions they may have. The support team is available 24/7 to help users with their queries, and the platform promises a 24-hour response time for all support requests.

Types of Support Offered

Sendible offers three types of support to its users: self-help, email support, and live chat support. The self-help option includes a knowledge base with articles and tutorials that cover various topics related to the platform. Email support is available to all users, and they can expect a response from a support representative within 24 hours. Live chat support is available during business hours and provides users with immediate assistance for any issues they may have.

Dedicated Support for Agencies

In addition to the standard support options, Sendible offers dedicated support for agency users. The platform understands the unique needs of agencies and the challenges they face while managing multiple clients’ social media accounts. The dedicated support team is available to assist agencies with any issues or questions they may have, ensuring that they can provide their clients with the best possible service.

Features of Dedicated Agency Support

The dedicated agency support team provides agencies with personalized assistance and a dedicated point of contact. The team understands the specific needs of agencies and provides them with tailored support to help them achieve their goals. The support team can assist with onboarding, training, and troubleshooting any issues or questions that agencies may have.

How to Access Dedicated Support

Accessing dedicated agency support is easy. Agencies can contact their account manager or the support team directly via email or live chat to access the dedicated support service. The team is available 24/7 and will respond within 24 hours to all support requests.

Benefits of Dedicated Agency Support

The main benefit of dedicated agency support is that it provides agencies with personalized assistance tailored to their specific needs. The support team can assist with onboarding, training, and troubleshooting, ensuring that agencies can provide their clients with the best possible service. The dedicated support service also ensures that agencies have a dedicated point of contact that they can reach out to for any issues or questions they may have.

Conclusion: Sendible’s Agency Support

In conclusion, Sendible provides comprehensive support to its agency users, including a dedicated support service. The platform understands the unique needs of agencies and provides them with tailored support to help them achieve their goals. The dedicated agency support team is available 24/7 to provide personalized assistance and ensure that agencies can provide their clients with the best possible service. With Sendible’s support, agencies can streamline their workflow and save time while efficiently managing multiple clients’ social media accounts.