Does Post Planner offer customer support?


June 1, 2023



Introduction: Does Post Planner Offer Customer Support?

Post Planner is a social media management tool that allows users to schedule posts, analyze social media performance, and find content to share. In the world of social media marketing, having reliable customer support is crucial. So, the question arises – does Post Planner offer customer support?

The answer is yes, Post Planner does offer customer support. In fact, they provide various types of support to help their users resolve any issues they may encounter while using the tool.

Types of Support Offered by Post Planner

Post Planner offers different types of support to cater to the various needs of their users. They offer a knowledge base that contains helpful articles and tutorials on how to use the tool. Users can also submit a support ticket, and a member of the Post Planner Support team will respond accordingly.

Additionally, Post Planner offers live chat support. This feature allows users to chat with a member of the support team in real-time, making it easy to get help quickly. Post Planner also has a community forum where users can ask questions, share tips, and connect with other Post Planner users.

Contacting Post Planner Support Team

If you need to contact the Post Planner support team, there are a few ways to do so. You can submit a support ticket through their website, and a member of the support team will get back to you via email. You can also access live chat support by clicking the chat icon in the bottom right corner of the Post Planner website.

If you prefer to connect with other Post Planner users, you can visit the community forum or reach out to the Post Planner team on social media platforms like Facebook and Twitter.

Availability of Post Planner Support

Post Planner support is available 24/7, so users can get help whenever they need it. However, the availability of live chat support may vary depending on the time zone you are in.

Quality of Post Planner Support

Based on user reviews, the quality of Post Planner support is excellent. Users praise the support team for being friendly, knowledgeable, and responsive. The support team also goes above and beyond to help users solve their problems and answer any questions they may have.

User Reviews of Post Planner Support

Users generally have positive things to say about Post Planner’s customer support. They appreciate the different support options available and the responsiveness of the support team. Some users also note that the knowledge base is comprehensive and helpful.

Alternatives to Post Planner Support

If you’re looking for alternatives to Post Planner support, there are a few other social media management tools that offer customer support. Hootsuite and Buffer both provide email support, live chat support, and a knowledge base. Sprout Social offers email support and a knowledge base, but not live chat support.

Conclusion: Is Post Planner’s Customer Support Reliable?

In conclusion, Post Planner offers reliable customer support that is available 24/7. They provide various support options to cater to their users’ needs, and the quality of support is excellent. Based on user reviews, it is evident that the Post Planner support team is responsive, knowledgeable, and helpful. If you encounter any issues while using Post Planner, you can rest assured that their support team will be there to assist you.

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