Can I customize and tailor the Sprinklr dashboard to my needs?


June 1, 2023



Introduction: Sprinklr Dashboard Customization

The Sprinklr dashboard is a powerful tool for managing your social media presence, but its default settings may not always suit your individual needs. Fortunately, Sprinklr offers extensive customization options that allow users to tailor the dashboard to their specific requirements. In this article, we explore the various customization options available and provide tips and best practices for getting the most out of your Sprinklr dashboard.

Understanding the Sprinklr Dashboard

The Sprinklr dashboard provides users with an all-in-one solution for managing their social media presence across multiple platforms. It allows users to monitor and respond to customer inquiries, track engagement rates, analyze social media trends, schedule content, and more. The dashboard’s interface is neatly organized into various modules, each displaying different social media metrics and insights. By default, the dashboard displays a standard set of modules, but users can customize these modules to suit their specific needs.

Customization Options for the Sprinklr Dashboard

The Sprinklr dashboard offers a range of customization options for users to tailor the interface to their needs. Users can add or remove modules, rearrange the order of modules, and adjust the size and position of each module. Users can also create custom modules that display specific metrics or insights relevant to their business. Additionally, users can apply filters to each module to show data for specific time periods, platforms, or campaigns.

How to Customize Your Sprinklr Dashboard

Customizing your Sprinklr dashboard is easy and straightforward. To add or remove a module, simply click on the "Customize" button in the top right corner of the dashboard, then select the module you wish to add or remove. To rearrange the order of modules, click and drag the module to its desired position. To adjust the size and position of a module, click on the "Resize" button and drag the module to its desired size and position. To create a custom module, click on the "Add Custom Module" button and select the metrics or insights you wish to display.

Best Practices for Customizing Your Sprinklr Dashboard

When customizing your Sprinklr dashboard, it’s important to keep in mind the metrics and insights that are most relevant to your business goals. Avoid cluttering your dashboard with unnecessary modules or data that isn’t actionable. Instead, focus on displaying the most critical information that can help you make informed decisions about your social media strategy. Additionally, regularly review and update your dashboard to ensure it remains relevant and useful.

Common Issues When Customizing Sprinklr Dashboard

One common issue when customizing the Sprinklr dashboard is the lack of available metrics or insights for certain social media platforms. For instance, Twitter and Facebook have different sets of metrics, and not all metrics may be available on the Sprinklr dashboard. Another issue is the potential for data overload, especially if you display too many modules or data points on your dashboard. To avoid these issues, carefully choose which metrics and insights to display and limit the number of modules on your dashboard.

Advanced Sprinklr Dashboard Customization Techniques

For advanced users, there are additional customization options available, such as creating custom reports, integrating third-party data sources, and using custom CSS to modify the dashboard’s appearance. These options require technical expertise and may require assistance from Sprinklr’s support team or professional services team.

Conclusion: Tailoring Sprinklr Dashboard to Your Needs

Overall, customizing the Sprinklr dashboard is a powerful way to tailor the platform to your specific goals and needs. By carefully selecting the most relevant metrics and insights, you can create a dashboard that provides you with actionable insights and helps you make informed decisions about your social media strategy. Keep in mind the best practices outlined in this article, and don’t hesitate to reach out to Sprinklr’s support team if you encounter any issues or need additional assistance.

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